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Terms of Use Policy

Trip Preparation

On a Dvorak Kayak and Rafting Expedition Inc. dba (DVK) trip, we supply all meals and rafting and expedition equipment along with knowledgeable, experienced guides. Tents can be provided and sleeping gear is available to rent, or in some cases, included in your trip cost. All you have to bring is a sense of adventure along with your clothing and personal items as outlined in the Packing List found on the “Prepare to Go” page for your trip.

If you need gear, a great place to shop is online at www.northwestriversupplies.com. They can outfit you from top to bottom for any conditions. DVK has a great selection of miscellaneous souvenir accessories like t-shirts, chums, river wear clothing, sunscreen, sunglasses and water bottles etc.

Our outdoor adventures are active participatory trips.  Most of our rafting, kayaking, hiking and multi-sport itineraries are suitable for reasonably fit first-timers.  It is your responsibility to understand the rigors of the trip and to show us that you are physically capable of participation.  You understand your own health and fitness better than anyone and we will rely on you to provide accurate health information on your registration form.   A combination of cardiovascular and resistance training exercises before your trip will help ensure preparedness for an outdoor adventure and will certainly add to your overall enjoyment. If you have any medical conditions that might impact your ability to safely participate, we encourage you to check with your doctor before you reserve your trip.

To increase your safety, we expect everyone to watch our Whitewater Orientation videos before joining us.  Watch at https://www.dvorakexpeditions.com/prepare-for-your-raft/ or call 800-824-3795 to request more information.  Please don’t leave home without watching.

Be sure to let us know if you will have a birthday or anniversary during your trip.  We need to know as soon as possible about any dietary requirements we should consider in planning your trip.  If you have food allergies or restrictions, we will do our best to accommodate your needs.  However, people with severe food allergies may need to supply some or all their own food since we can’t entirely mitigate the risk of cross contamination*. Additionally, some specific needs can only be met if we charge you a supplemental menu fee to cover our increased costs.

*Note: Pending a detailed discussion about a guest’s specific dietary requirements, DVK may determine that a severely allergic person is not suitable for our adventures due to the constraints of preparing food for groups of people in a wilderness setting.

Permitting Agencies

We are proud to hold permits with various state and federal agencies charged with protecting wilderness areas, allowing us to conduct trips on protected land and water that might otherwise be inaccessible to members of the general public.  Dvorak Kayak & Rafting Expeditions, Inc. dba (DVK) is proud to be an authorized concessionaire in Big Bend National Park, Browns Canyon National Monument, recreation partners with; Pike San Isabel and Routt, Medicine Bow, and White River National Forests, the Bureau of Land Management-BLM and Colorado Parks & Wildlife.

Colorado River Outfitters License #001 | Department of Regulatory Agency DORA with Colo. Fishing Outfitter Licenses #3234 & 796.  DVK is an Equal Opportunity Employer

Trips are provided by individual subsidiaries of Dvorak Expeditions Inc. or affiliated companies as identified in the Terms and Conditions section of the “Prepare to go” page for your trip.

DVK is an equal opportunity provider. In accordance with federal law and U.S. Department of Agriculture policy, DVK is prohibited from discriminating on the basis of race, color, national origin, sex, age or disability.

To file a complaint of discrimination, write:
USDA, Director, Office of Civil Rights,
Room 326-W, Whitten Building, 1400 Independence Ave., SW,
Washington, D.C. 20250-9410 or call (202) 720-5964

Ancestral Lands Acknowledgements

We respect and recognize that many of the river canyons, national forests, BLM and state lands, as well as national parks where we operate are the ancestral homes of many indigenous communities.

  • In Utah, we acknowledge various bands of the Ute, as well as the Eastern Shoshone, Pueblos, Hopi, and Southern Paiute whose traditional territories include stretches of the Dolores River.
  • In Colorado, we acknowledge various bands of the Ute, as well as the Eastern Shoshone, Pueblos, Diné Bikéyah, Hopi, whose traditional territories include stretches of the Colorado River, Arkansas, San Miguel, North Platte, and Dolores Rivers.

It is our intention to accurately acknowledge the indigenous groups who have and continue to occupy the lands where we operate throughout the Western U.S., but if any of this information is incorrect, please let us know so we can fix our errors.

*Source: https://native-land.ca/territory-acknowledgement/

Pricing

All prices are in U.S. Dollars.  Prices for trips in National Park units are subject to National Park Service final approval. Prices are valid at the time of printing and may change without notice. You can always find the most current prices on our website or by calling us.

Cancellations and Refunds

Please understand that our trip dates and capacities are limited by the managing agencies, and when we accept your reservation, we may be turning others away from booking that trip.  If you find it necessary to cancel your trip, please notify us as soon as possible. You can telephone, but we also need written notice. Cancellation penalties can range up to 100% of the trip cost, depending on the date and particular trip on which you’ve been holding spaces. We regret we cannot make exceptions for personal emergencies. For this reason, we strongly urge you to purchase a travel protection plan (see “Travel Protection” below). If you have any questions regarding our cancellation policy for a specific trip, please consult your pre-trip materials or contact one of our Adventure specialists.

Transfer Fee

You may transfer from one trip to another during the same season for a nominal administrative fee. Transfers on multi-day trips that are requested after full payment is due will be treated as cancellations.  Transfer fee policies are most stringent on Multi-day 2-8 day trips and those activities run by affiliate companies.

Medical

Please visit www.dvorakexpeditions.com to review our essential eligibility criteria. Weight restrictions may apply, particularly during periods of high water when the probabilities for non-voluntary swims are increased.  More strenuous trips require higher levels of physical fitness.  People who are obese, pregnant, have heart trouble or other medical conditions should have their physician’s approval before joining a Dvorak trip.  People with disabilities are welcome, pending an advance discussion of all special requirements.

The trip leader has the right to disqualify a guest at any time during the trip, or at the pre-trip meeting, if she or he feels the guest is physically or mentally incapable of participation or if the guest continuing on the trip will jeopardize the safety of the individual involved or the group.  Refunds are not available under such circumstances.

Travel Protection

Bill Dvorak Kayak & Rafting Expeditions Inc. recommends that you purchase a Travelex travel protection plan to help protect you and your travel investment against the unexpected.  Travel protection plans include coverage for Trip Cancellation, Trip interruption, Emergency Medical & Emergency Evacuation- Repatriation.  Trip delay, baggage delay and more. 

      For more information on the recommended plans or to enroll, click on the link below or contact Travelex Insurance Services @ 800- 228-9792 and reference location number

#06-0520     Please note: To be eligible for the waiver of pre-existing medical conditions exclusion, the protection plan must be purchased within 21 days (Travel Select) or 30 days (Travel Max) from the time you make your initial trip deposit.  However, the plan can be purchased any time prior to departure.

Trip Forms

All participants are required to complete their registration forms and sign a standard liability waiver or assumption of risk before the trip, acknowledging awareness and acceptance of some risks associated with adventure travel.

Responsibility – An Important Notice

In consideration of the services of Bill Dvorak Kayak & Rafting Expeditions, Inc, dba(s) Dvorak Expeditions Inc.  SUP-DVK, and/or Between the Lines Hardware, Inc. and their respective agents, owners, officers, directors, shareholders, members, managers, volunteers, participants, employees, sub-contractors, and all other persons or entities acting in any capacity on their behalf, including Officers, CEO’s  personally, (hereinafter collectively corporations referred to as (“BDKRE dba(s) DE, SUP DVK /BTLH”). I hereby agree to release, indemnify, and discharge BDKRE dba(s) DE, SUP-DVK & BTLH on behalf of myself, my spouse, my children, my parents, my siblings, my heirs, assigns, personal representative and state as follows: I acknowledge that outdoor adventure based activities such as rafting, kayaking, duckies, hiking, mountain biking, rock climbing, 4WD tours, zip-line, standup paddle boarding, tubing, float and wade/walk fishing, horseback riding, (the “Activities”) entail known and unanticipated risks that could result in physical or emotional injury, paralysis, death, or damage to myself, to property, or to third parties. I understand that such risks simply cannot be eliminated without jeopardizing the essential qualities of the activity(s).

THE RISKS INCLUDE, AMONG OTHER THINGS: Water related and/or multi-sport activity(s) the participants may be jarred and thrown about; maybe injured by other participants or contact with equipment; may slip, fall, or be washed overboard and exposed to cold water and/or drowning; and/or may be hit by falling objects, Objects in the river either floating or underneath the water can cause injuries. At any time of the year, severe weather conditions can occur such as bright sun, rain, snow, sleet, high winds, and hail, which may result in exposure to temperature extremes which can cause hypothermia, hyperthermia (heat related illnesses), heat exhaustion, sunburn, and/or dehydration, transmissible pathogen, or disease.  I acknowledge that no one can control the weather and that it can affect the duration and enjoyment of the trip. Participants may be exposed to potentially dangerous wild animals, insect bites, and hazardous plant life; equipment failure; exhaustion; and improper lifting or carrying. I understand risks of the conduct and acts of the horse, including bucking, running, kicking and jumping, being thrown from the horse, feeding the horse, may all result in injury or even death. I also understand that travel by air and/or motor vehicles involves certain inherent risks such as accidents, mechanical failure, and other risks not specifically detailed herein. All these risks, and other risks not specifically listed above, may result in damage to property, injury or even death. We advise following COVID19 safety guidelines in all circumstances as advised by most state and national health departments in the USA.

  1. Furthermore, (“BDKRE dba(s) DE, SUP-DVK & BTLH “) employees have difficult jobs to perform. They seek safety but they are not infallible.  They might not be aware of a participant’s fitness or abilities. They might misjudge the weather or other environmental conditions. They may give incomplete warning or instructions, and the equipment being used might malfunction. 2. I EXPRESSLY AGREE AND PROMISE TO ACCEPT AND ASSUME ALL OF THE RISKS EXISTING IN THE ACTIVITES. My participation in this activity is purely voluntary, and I elect to participate despite the risks.3. I HEREBY VOLUNTARILY RELEASE, FOREVER DISCHARGE, AND AGREE TO INDEMNIFY AND HOLD HARMLESS (“BDKRE dba(s) DE, SUP DVK /BTLH “) or anyone acting on their behalf, and pay all damages, judgments or amounts, expenses, including all costs of defense and/or costs of enforcing this agreement, including attorney’s fees and costs, incurred by (“BDKRE dba(s) DE, SUP DVK & BTLH “) related to such lawsuits, claims, demands, or causes of action, which are in any way connected with my participation in these activities or my use of (“BDKRE/dba(s) DE, SUP DVK /BTLH “) equipment or facilities, INCLUDING ANY SUCH CLAIMS WHICH ALLEGE NEGLIGENT ACTS OR OMISSIONS OF(“BDKRE dba(s) DE, SUP DVK & BTLH “).4. I certify that I have adequate insurance to cover any injury or damage I may cause or suffer while participating, or else I agree to bear the costs of such injury or damage myself. I further certify that I am willing to assume the risk of any medical or physical condition I may have. 5. If I file a lawsuit against (“BDKRE dba(s) DE, SUP DVK & BTLH “), I agree to do so solely in the state of Colorado, and I further agree that the substantive law of Colorado shall apply in that action without regard to the conflict of law rules of that state. I agree that if any portion of this agreement is found to be void or unenforceable, the remaining portions shall remain in full force and effect. 6. If I damage, lose, or destroy any (“BDKRE dba(s) DE, SUP DVK &BTLH “) property, I agree to compensate (“BDKRE dba(s) DE SUP DVK & BTLH “) for the full replacement value of the property, per the current price listed in the year of activity by (“BDKRE dba(s) DE, SUP DVK & BTLH “).

Tipping

Our guides work very hard to please you and provide an excellent experience. They appreciate whatever feedback you care to give them, including a gratuity if you so desire.

Guide Requests

DVK is proud of the fact that we can sometimes bring clients together with their favorite guides. However, guide requests are often not possible and cannot be guaranteed for a variety of reasons. We will do everything we can to schedule you with the guide you have requested, but in the end, please understand that accommodating your request may not be feasible.

How We Protect Your Personal and Financial Information

We use many safeguards that include both technical and physical measures to protect your information. These safeguards are continually updated and maintained by our information security professionals.

For online transactions, we use Secure Sockets Layer (SSL) technology which encrypts your information automatically, and digital security certificates that guarantee your information is being transmitted in secure form directly to our web servers, and not to an unauthorized server. Due to the nature of our services, it is necessary to collect and store a certain amount of personal and financial information. By submitting your information to us, you consent to the storage of this information for a period of time deemed appropriate by us.  Our internal computer systems are protected with anti-virus/spyware protection and firewalls that block unauthorized access by individuals or networks. Dvorak Expeditions Inc.is a PCI Compliant company.

Privacy Policy

DVK sends out e-newsletters and area- or activity-specific news that we think you’ll want to hear about, but you can count on us to not share your email address with any third-party company without your permission and you can unsubscribe from our emails at any time. Additionally, all address, personal and financial information is strictly protected. Learn more here: www.dvorakexpeditions.com.

Copyright

Domestic trips’ copyright and trademark laws protect the entire contents of DVK brochures and marketing literature. The owner of the intellectual property, copyrights and trademarks is Dvorak Expeditions, Inc.  You may not modify, copy, reproduce, republish, upload, post, transmit or distribute in any manner the material in these brochures, website including text, graphics or photos.

Trademarks

Any use of the Dvorak Kayak and Rafting Expeditions Inc. trademarks is strictly prohibited without the express written permission of Dvorak Kayak & Rafting Expeditions Inc..